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Branch Services Manager
2/3/2012 9:14:33 AM
Financial Services Officer (Tule Springs Branch)
1/31/2012 4:27:12 PM
Financial Services Officer (McLeod Branch)
1/31/2012 4:27:37 PM
Internal Audit Manager
2/3/2012 10:57:02 AM
 

Current SSSCU Employment Vacancies

Explore career opportunities with an industry leader. Silver State Schools Credit Union offers a rewarding, growth-oriented team environment, along with a comprehensive benefits package and attractive compensation structure. Since 1951, our mission has been to provide our members with "Excellent Member Service and Financial Solutions — for Life!," a secure place to save, valuable products and services, and friendly, responsive, professional service.

Our employees are the foundation of our success and the key to fulfilling our mission. The SSSCU team consistently produces value for members, provides "Excellent Member Service," develops progressive product and service delivery channels, and applies cost-efficient management. This belief in our mission makes SSSCU one of the most successful and respected credit unions in the industry. The benefits you can expect as a full-time employee of SSSCU include medical, dental, vision, life and long term disability; paid Personal Time Off, holidays, bonuses, a 401K Plan with company-match, and a company-funded Defined Benefit Pension Plan.


Branch Services Manager
40 Hours
Monday - Satruday
McLeod Office Based
4221 McLeod Drive
Las Vegas, NV 89121
Travel to all branches, as necessary
    In the absence of an Assistant Branch, Manager Branch or Department Manager, the Floating Manager provides support to the branch/department assigned to in all the activities associated with running area for the credit union including, but not limited to, managing staff, coaching, counseling and evaluating performance. Directing and being responsible for staffing, operations, sales, member service, problem resolution and facilities maintenance. In addition, the position will be responsible for achieving all credit union goals and objectives in any position assigned.

    This position supports the strategies and objectives of the Marketing Department in activities related to Business Development, Public Relations and Business relationships within the communities we serve throughout our field of membership, providing support in SSCU Financial Literacy Programs and Presentations, Special Events, Membership and Loan Growth programs.

    Additionally, this position provides support, as needed, to the Regional Director.
Must be capable of a standard working shift in a Retail Branch Outlet, Marketing and Administrative Division, including a flexible work schedule that may include early morning meetings and evening work and Saturday work hours.

EDUCATION and/or EXPERIENCE:

Bachelor's degree in Business, Management, Marketing or related field, or equivalent work experience. Applicant must have at least five years of banking, credit union, or other financial institution experience. Minimum of 3 years in a financial organization in branch operations, management, sales or similar.
Job Ref: McLeod
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Financial Services Officer (Tule Springs Branch)
30 hours
Mon-Sat (varied)
Tule Springs
8400 Farm Road, Suite 160
Las Vegas, NV 89131
    Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services. Assists members in resolving account related problems. This position requires an ability to communicate effectively with prospective and current members and to represent the credit union in a positive and professional manner.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    In accordance with prescribed methods and operating policies and established practice, the Financial Services Officer:

    -Greets and interviews members to determine financial needs. Suggests and explains appropriate deposits, lending and investment products. Describes and recommends suitable insurance products and automated services. Directs members to
    appropriate staff member or department.

    -Processes a variety of financial transactions for members including the opening and closing of accounts, issuing checks, processing deposits and withdrawals from accounts, filing insurance claims, issuing certificates, drafts and other negotiable instruments.

    -Responds and researches member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective use of automated services.

    -Explains the features and benefits of credit union electronic services and approves applications. (ATM/DR Card, Voice Responses, Bill Payer, PC Access, Direct Deposit, and Payroll Deduction)

    -Performs all lending functions as required at the branch level.

    -Performs clerical duties such as photocopying, faxing, processing incoming and out going mail, notary, services, signature guarantees and filing.

    -Completes various reports and projects as required.

    -May perform Financial Services Supervisor duties as required in their absence.

    -Assists in training new Financial Services Officers in all financial service transactions and procedures.

    -Performs various duties to provide members Safe Deposit services.

    -Delivers materials, equipment and supplies as required by branches.

    -Maintains onsite storage of documents, supplies and equipment. Record and purge documents as specified in the Records Retention Policy.

    -Performs such other member service functions that might be needed from time to time, and assists others to complete tasks and work assignments.
PERFORMANCE STANDARDS:

Must fully understand credit union products and services and be able to cross-sell members to use these products and services. Must fully understand the factors considered in the credit qualification process, and the appropriate steps to insure compliance with applicable regulations. Accurately completes system input to obtain valid credit scores. Must be competent and comfortable in the sales environment. Cooperative and positive attitude toward members and credit union staff. Maintains professional appearance and demeanor. Understands the importance of "first responders' role in the overall image and service satisfaction of members, and continuously works to maintain a high satisfaction standard. Telephone experience preferred in customer service, as well as ability to communicate clearly.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); and a minimum of two years related experience and/or training; or equivalent combination of education and related experience. Thorough knowledge of credit union's computer system for performing basic input/output tasks including Word and Excel desired
Job Ref: FSO-Tule Springs Branch - 30 Hrs
Hours Per Week: 30
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Financial Services Officer (McLeod Branch)
30 hours
M-S (varied)
Craig Branch
4221 McLeod
Las Vegas, NV 89121
    Responsible for presenting and explaining credit union products and services to members and assisting them to utilize these products and services. Assists members in resolving account related problems. This position requires an ability to communicate effectively with prospective and current members and to represent the credit union in a positive and professional manner.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    In accordance with prescribed methods and operating policies and established practice, the Financial Services Officer:

    Greets and interviews members to determine financial needs. Suggests and explains appropriate deposits, lending and investment products. Describes and recommends suitable insurance products and automated services. Directs members to
    appropriate staff member or department.

    Processes a variety of financial transactions for members including the opening and closing of accounts, issuing checks, processing deposits and withdrawals from accounts, filing insurance claims, issuing certificates, drafts and other negotiable instruments.

    Responds and researches member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective use of automated services.

    Explains the features and benefits of credit union electronic services and approves applications. (ATM/DR Card, Voice Responses, Bill Payer, PC Access, Direct Deposit, and Payroll Deduction)

    Performs all lending functions as required at the branch level.

    Performs clerical duties such as photocopying, faxing, processing incoming and out going mail, notary, services, signature guarantees and filing.

    Completes various reports and projects as required.

    May perform Financial Services Supervisor duties as required in their absence.

    Assists in training new Financial Services Officers in all financial service transactions and procedures.

    Performs various duties to provide members Safe Deposit services.

    Delivers materials, equipment and supplies as required by branches.

    Maintains onsite storage of documents, supplies and equipment. Record and purge documents as specified in the Records Retention Policy.

    Performs such other member service functions that might be needed from time to time, and assists others to complete tasks and work assignments.
PERFORMANCE STANDARDS:

Must fully understand credit union products and services and be able to cross-sell members to use these products and services. Must fully understand the factors considered in the credit qualification process, and the appropriate steps to insure compliance with applicable regulations. Accurately completes system input to obtain valid credit scores. Must be competent and comfortable in the sales environment. Cooperative and positive attitude toward members and credit union staff. Maintains professional appearance and demeanor. Understands the importance of "first responders' role in the overall image and service satisfaction of members, and continuously works to maintain a high satisfaction standard. Telephone experience preferred in customer service, as well as ability to communicate clearly.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); and a minimum of two years related experience and/or training; or equivalent combination of education and related experience. Thorough knowledge of credit union's computer system for performing basic input/output tasks including Word and Excel desired
Job Ref: FSO-40 hrs-McLeod
Hours Per Week: 40
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Internal Audit Manager
Monday - Saturday Varied
4221 McLeod Drive
Las Vegas, NV 89121
    Responsible for providing internal audit coverage of all credit union activities. Through continuous audits determines internal controls to provide adequate safeguards to ensure the credit union’s general operating efficiency and compliance with laws, regulations, managerial policies and generally accepted accounting principles.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
    Develop and maintain a plan for auditing all credit union activities. Continually assess risks, member complaints, findings, and recommendations of outside auditors, American Share Insurance (ASI) examiners and Financial Institutions Division for the State of Nevada (FID) examiners, and changes in policies and regulations to effectively prioritize audit coverage. Solicit management for suggestions for audit and obtain supervisory committee approval of audit plans. Develop and maintain audit programs for each audit area, continually evaluating the effectiveness of programs. Audit programs should identify objectives, planned scope of coverage, and procedures to be performed. Obtain supervisory committee approval of audit programs and revisions. Gather and analyze data, and report audit results in accordance with Standards for the Professional Practice of Internal Auditing issued by the Institute of Internal Auditors. Discuss audit findings and recommendations with vice president and supervisory committee. Prepare results of audits, communicating stature of operating conditions including recommendations for improvements to the vice president and supervisory committee. Conduct special projects requested by the supervisory committee.
    Review planned changes in operating procedures and data processing conversions for audit integrity and adequacy of internal controls. Identify training opportunities to improve staff understanding of control procedures. Coordinate internal audit activities with that of the public, ASI and FID examiners. Continue professional development through training and participation in professional organizations. Perform departmental managerial duties. Evaluate staff performance, complete salary reviews, and make internal audit staffing decisions.
Performs duties and responsibilities in accordance with the standards set forth in the Internal Audit Charter as approved by the Board of Directors. Duties and responsibilities should be performed with thoroughness, competency, and objectivity. A high degree of professionalism should be maintained at all times and work should be performed in a manner so as not to disrupt the ongoing Credit Union operations. Confidentiality is of the utmost importance in this position and should be adhered to at all times.

CPA or CIA designation preferred. Bachelor’s degree in accounting, business administration or closely related field, or equivalent work experience. A minimum of two to four years progressively responsible experience in auditing, accounting, financial institution operations or a closely related field, preferably in a financial institution.
Job Ref: McLeod
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