e-Alerts FAQ
Q: Who is eligible for using e-Alert Services?
A: All members who use e-Access can setup the alerts. All it takes is a verifiable e-mail address on file with Silver State Schools Credit Union.
Q: What is the benefit of using e-Alert Services?
A: With the Credit Union's e-Alert service, you can select from the following alert options:
- "Tell me when an account balance goes above or below a certain amount."
- "Tell me when there is an ATM transaction."
- "Tell me when a check clears."
- "Send a reminder message at a certain time."
- "Remind me when a loan is due, or past due."
- "Tell me when I get a payroll deposit."
Q: Is there a charge* for using e-Alert Services?
A: There is no charge for the e-Alert Service itself.
* If you're receiving an alert via cellular phone, standard text message and/or airtime rates may apply.
Q: How do I setup e-Alerts?
A: To setup e-Alerts, simply sign into e-Access and follow the following steps:
- Select "Services"
- Select "Online Account Alets" (under 'Financial Services')
- Select "Setup e-Alerts"
Q: Where can I change my e-mail address?
A: You can change your e-mail address anytime by going to "Update e-Mail Address" under the "Account Options" section of the "Services" page in e-Access.
Q: When will I receive an e-Alert?
A: It depends on which types of e-Alerts you've chosen to receive, and the network performance of Internet Providers.
