FINANCIAL HARDSHIP ASSISTANCE
SOLUTIONS FOR WHEN FINANCIAL DISTRESS OCCURS
Short term and long-term assistance is available for all of our loans.
FINANCIAL HARDSHIP ASSISTANCE
Are you behind on your loan payments or feel that you will fall behind soon? If so, take action now. Facing the problem quickly and knowledgeably will help you turn a negative situation into a positive one.
SHORT-TERM ASSISTANCE
We require every member who completes an assistance request to fill out our How Can We Assist? form. This form will help us determine the best solution to help with your financial hardship. Please attach the most recent proof of income.
WE ARE HERE TO HELP YOU EVERY STEP OF THE WAY
Contact our Loss Mitigation professional for long-term assistance at:
- Via text message at 702.697.8030, or
- Via e-mail at lossmitigation@silverstatecu.com, or
- Via phone at 702.733.8820 ext. 8030.
EXPLORE OTHER MEMBER RESOURCES
Balance® Program
Empower yourself with free financial counseling and educational resources through Balance®.
ID Theft Protection
Safeguard your identity with Fraud Defender’s ID theft protection service. Packages include credit and internet monitoring, and much more.
Money Moves Program
Money Moves is a free financial education program that provides a series of interactive courses.
