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Financial Hardship Assistance

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Financial Hardship Assistance

Are you behind on your loan payments or feel that you will fall behind soon?

If so, take action now. Facing the problem quickly and knowledgeably will help you turn a negative situation into a positive one. We are committed to our members, and offer solutions when financial distress occurs. Short term and long term assistance is available for all of our loans.

Short Term Assistance

We require every member who completes an assistance request to fill out our How Can We Assist? form. This form will help us determine the best solution to help with your financial hardship. Please attach the most recent proof of income.

How Can We Assist Online Submission Form (Adobe Sign Enabled)
Formulario Electrónico Cómo Podemos Asistir en Español (Adobe Sign Habilitado)

We are here to help you every step of the way.

Contact our Loss Mitigation professional for long-term assistance at:

  • Via text message at 702.697.8030, or
  • Via e-mail at, or
  • Via phone at 702.733.8820 ext. 8030.