Contact us
We are happy to help! You can reach our team in a variety of ways including filling out our contact us form.
By phone
Member Service Center
- Monday-Friday 7:30am-6pm
- Saturday 9am-3pm
Member Service Center Phone Numbers : 800.357.9654 or 702.733.8820
Automated Telephone Banking - 24/7 : 702.697.8000
Report a Lost or Stolen Debit Card – 24/7 : 800.357.9654, select option 8
Click here to access our Voice Response System Flow Chart (PDF)
By text
Now you can text us to find out general information such as branch hours and location details. Member Service Representatives are available Monday - Friday, 7:30 am - 6:00 pm via SMS text message. Only non-account specific questions can be answered. 800.357.9654. Text and data rates may apply.
By chat
Looking for a detailed response to a specific question? Chat with us by clicking the live chat button available in the lower right corner.
Have an in-depth account question? Contact us via Secure Chat in Online or Mobile Banking. In Mobile Banking, under more options click on Live Chat. In Online Banking, select Support and click on Secure Chat. Member Service Representatives are available Monday - Friday, 8:00 am - 5:00 pm.
By email
Please fill out the form below and we will contact you in a timely manner.
For your security, please do not include account information in the form below. If you have account specific questions, please use our secure online messaging accessible through online banking.
Please note that all fields marked * are required.